Customer Service Representative at Matrix Homes and Properties Limited

Matrix Homes and Properties Limited is a fast growing indigenous company duly registered and incorporated in Nigeria to carry out Real Estate business like Property Development, Property Management, Property Maintenance, Structural Designs, Architectural Designs and Documentation etc.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ipaja, Lagos

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Creatively ensuring that clients are comfortable with our security brand
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of security operatives complains from different locations
• Ensure customer satisfaction and provide professional customer support.
• Candidate must reside within alimosho axis.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.