Information Technology Officer (IT) at Nutri K Limited

Nutri K Limited is a subsidiary of Nutriset Group which was established to provide technical support in the specialized manufacturing, commercialization and distribution process of ready-to-use food for the treatment and prevention of malnutrition in Nigeria.

With a population of nearly 180 million people, Nigeria is the biggest economy in Africa. However, every year, over 500,000 children under the age of five years old die from malnutrition. About a 1.7million of Nigerian children suffer from severe acute malnutrition, and close to a third of the 10 million under 5 age children suffer from chronic malnutrition; NUTRI K LTD is dedicated to the fight against malnutrition in Nigeria. The company specialized in manufacturing nutritional food used for the care of children affected by malnutrition. NUTRI K supplies humanitarian and health programmes with high-quality ready-to-use-therapeutic and supplementary food (RUTF, RUSF), as well as lipid-based nutrient supplements (LNS).

We are recruiting to fill the position below:

Job Title: Information Technology Officer (IT)

Location: Kano

Job Summary

• Nutri K is now looking for Information Technology Officer for its Human Resources & Administration department to carry out its activities in Kano.

General Objective

• The Information Technology (IT) Officer oversees the installation, maintenance, upgrading & security of all information technology, purchase of new IT infrastructure & staff, consultation services and training.

Responsibilities and Tasks

• Analyze the requirements and organize the IT resources of Nutri K Limited accordingly.
• Evaluating the IT needs of Nutri K Limited and choosing the most suitable software, hardware and other IT requirements such as networking.
• Managing trainees in the IT unit of Nutri K Limited.
• Ensure that all IT requirements of Nutri K Limited are fulfilled.
• Ensure the smooth functioning of all IT infrastructure such as servers, network connections, LAN, Switches, Routers, Wi-Fi's, IP Surveillance, CCTV, printers, scanners, photocopiers etc besides hardware and software.
• Ensuring security of the physical and virtual components of Information Technology such as security of the server rooms and installing virus protection and firewalls.
• Organizing data, storing them securely and creating backups.
• Participating in the budget of the IT unit.
• Administering and maintaining the LAN and providing support.
• Responding to and resolving all incident tickets and service requests in a timely manner.
• Assist in maintaining an up-to-date inventory of IT assets of Nutri K Limited.
• Availability and reliability of the ICT infrastructure, applications and connectivity.
• Maintain agreed levels of SLA (Service Level Agreement) and OLAs (Operational Level Agreements).
• Provide efficient ICT support to deliver program outputs.
• Propose Technological initiatives for the IT unit.
• Participate in system & project testing, rollout and certification.
• Diagnose and repair computer hardware and follow up on equipment sent out for repairs.
• Provide preventive maintenance of computer hardware, Troubleshoot and assist & support users.
• Maintain a technical inventory of all computers and accessories of the country and field office.
• Provide support and guidance for the protection of data, computers, Networks against viruses and physical damage.
• Organize and train staff to perform the routine IT administration functions.
• Recommend and advise on the selection of IT service providers for a supplier of maintenance of IT equipment.
• Supervision of IT functions to ensure that standards of quality are met.
• Carry out routine backup operation of IT applications and servers and network device configuration data.
• Assist in hardware and software inventory management.
• Provide support with vendors/support contract management.
• Maintain inventory of all software licenses.
• Handle periodic maintenance of hardware and software.
• Troubleshoot equipment such as printers and scanners and other peripherals.
• Take telephone calls from users and attempt to assist them with their information technology questions and problems.
• Handle IT-related documentation and make sure that all IT supplies are available.
• Assist in gathering user requirements and developing appropriate reports for IT professionals.
• Provide users with ongoing assistance in their information technology problems.
• Ensure adherence to corporate standards, design and architecture.
• Provide support in setting up end-user training activities.
• Perform other duties as assigned by line manager.

Qualifications / Required Skills
Education:

• Bachelor's Degree in Computer Engineering, Computer Science, Electrical / Electronics Engineering or related fields.
• CCNA and MCSE or CCNP Certification or ITIL Certification will be an added advantage.

Work experience:

• Minimum of 3 years of experience working in the ICT industry, Experience in supporting and implementing information technology systems, previous experience in food industry plant experience is a plus.

Language skills:

• English & Hausa.

Computer skills:

• MS Word, MS Excel, Outlook & Experience with ERP programs.

Other required skills:

• Sound technical knowledge about IT, security of systems and latest developments in the field.
• Perform hardware and software installation
• Perform software configuration on stand-alone computers and laptops
• Highly developed interpersonal, communication and good listening skills
• Ability to self-regulate and work under short notice.
• Excellent in Troubleshooting mild to complex problems
• Capacity to build and maintain relationships and to work effectively in a multicultural and multi-ethnic environment respecting diversity
• Propose Technological initiatives for the IT unit.
• Organize and train staff to perform the routine IT administration functions.

Application Closing Date
17th January, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only candidates who meet the selection criteria will be contacted.
• This position is open to Nigerian nationals only.