Collection Officer at Westfield Consulting Limited

Westfield Consulting Limited - Founded in January 2012, by a team of forward thinking Nigerians with over 40 years of cumulative work experience in management and consultancy, Westfield Consulting is a provider of Human Resource and Strategic Management Services. Our innovativeness and excellence in service delivery has made us a first choice to our growing clientele in various sectors.

We are recruiting to fill the position below:

Job Title: Collection Officer

Location: Lagos
Employment Type: Full-time
Report to: Head, Recovery department

Responsibilities

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Responding to customer queries.
• Maintaining customer payment records.
• Writing final notice warnings to customers when payments are not being made.

Qualifications

• B.Sc in Business Administration, Economics or other Social Sciences courses.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.
• Patience and resilience.
• Excellent negotiating skills.
• Good written and verbal communication skills.

Required Skills:

• Time management skills.
• Customer service.
• Thoroughness.
• Confidentiality.
• Analyzing information.
• Good decision-making skills.

Application Closing Date
20th January, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.