Social Media Team Lead at Morgan Consultancy Services

Morgan Consultancy Services is a regulated Canadian Immigration Firm in Nigeria. We are specialized in overseeing and processing Canada visa; Study permit/visas, working and business visas and immigration to Canada via various pathways that lead to acquiring PR (Permanent Resident) from your home country. As a certified Canadian Immigration firm, we provide information and counseling to students for career exploration.

We are recruiting to fill the position below:

Job Title: Social Media Team Lead

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Duties and Responsibilities

• Lead, plan and manage a team to handle all social media interactions.
• Helping customers with their service issues, providing accurate information, and ensuring closure for all cases, including those escalated outside of the team.
• Engaging customers on our social media properties (contests, content, etc) to drive +ve feedback.
• Social media monitoring around brand sentiment and reputation.
• Manage the reports necessary to show growth and performance of the team.
• Interact with customers and meet their needs.
• Build and maintain a relationship with online personalities and influencers.
• Identify threats and opportunities in user-generated content surrounding our brand of service, defend and effectively sway online temperature and sentiment.

Job Requirements

• Candidates should possess a Bachelor' Degree qualification.
• 2 - 3 years work experience.

Salary
N60,000 - N80,000 monthly

Application Closing Date
24th January, 2022.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.

Note: Targets would be set and must be met.