Customer Service Representative at Mactay Consulting - 14 Openings

MacTay Consulting - We are one of the first and leading management consulting firm in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organizations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Locations: (Ajah, Lekki, Ketu, Ikeja, Agungi Lekki, Berger, Oniru, Ikota Lekki, Okota and Ejigbo) Lagos, Enugu, Ibadan - Oyo, Owerri - Imo and Benin City - Edo
Employment Type: Full-time

Responsibilities

• Managing inbound and outbound contacts, as well as de-escalating situations with unhappy customers.
• Providing patient assistance and support.
• Guiding callers through troubleshooting.
• Supporting company compliances and protocols.
• Processing timely referrals to referral attorneys within our network database.

Requirements

• Candidates should possess a Bachelor's Degree, HND or OND in relevant fields with 1 - 4 years work experience.

Application Closing Date
21st February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online