Customer Care Representative at AGC International360

Posted on Wed 19th Jan, 2022 - www.hotnigerianjobs.com --- (0 comments)

AGC International360 is a health consulting firm that is seeking a lasting solution to non-productivity in every sector (Engineering firms, Financial institutions, etc).

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Ketu, Lagos
Employment Type: Full-time

Job Description

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed. Hi

Requirements

  • Candidates should possess a Bachelor's Degree / HND / NCE / OND qualification with 3 - 7 years work experience.

Salary
N50,000 - N85,000 / month.

Application Closing Date
30th January, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.