Recovery Officer at Citygate Global Investment Limited - Abuja & Lagos

Posted on Tue 25th Jan, 2022 - www.hotnigerianjobs.com --- (0 comments)

Citygate Global Investment Limited is an organisation founded in June 2007 to engage in Microfinance and is registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate.

We are recruiting to fill the position below:

Job Title: Recovery Officer

Locations: Abuja (FCT) & Ikeja - Lagos
Employment Type: Full-time

Duties and Responsibilities

  • Recover bad debts from delinquent debtors.
  • Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
  • Reduce the non-performing loans owed to a company.
  • Design work-out payment plans for debtors
  • Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
  • Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
  • Maintain appropriate and comprehensive records of customer’ discussions.
  • Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
  • Maintain confidentiality while handling customers enquires and information.
  • Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
  • Report [daily] progress against target to the designated authority.

Qualifications & Required Skills

  • Degree / HND in related discipline.
  • 2 - 5 years' experience in a debt recovery role; preferable with financial services or Microfinance.
  • Effective communication and reporting skills
  • Basic mathematics and analytical skills as well as investigative and persuasive skills
  • Problem-solving and decision-making skill
  • Knowledgeable of recovery best practice and approach.

Areas of Expertise:

  • Debt Collection
  • Issue Resolution
  • Numerical and well organised.

Application Closing Date
4th February, 2022.

How to Apply
Interested and qualified candidates should send their Applications and tailored CV to: [email protected] using the Job Title and Location (i.e. Relationship Officer - Lagos) as the subject of the mail.