Front Office Supervisor at HRLeverage Africa

HRLeverage delivers excellent spectrum of HR Business Solutions and strategic management support services through a customs built approach for organisations. As a premium professional HR Boutique firm domicile in Africa, with our global pertners, we leverage on technology in providing a on-stop human resources services to various industries in terms of staffing, outsourcing, executive search and recruitment, Hr advisory, HR4SMEs, Expatriate management.

We are recruiting to fill the position below:

Job Title: Front Office Supervisor

Location: Benin, Edo

Job Description

• As a front office supervisor your department is the first and last impression that a guest has of the restaurant, so it’s your job to ensure it’s a good one.

Responsibilities

• Supervise the front office team and ensure they provide professional and exceptional service for customers at all times.
• Ensure restaurant phones are answered promptly.
• Resolve all customer complaints.
• Troubleshoot emergencies.
• Plan restaurant events/parties.
• Maintain restaurant ambience.
• Schedule staff rota.
• Ensure ordering process are followed and full payments on sales made and tills balance at close of business.
• Liaise with other departments and agencies Must have for this position
• Outgoing personality.
• Good telephones kills.
• Excellent communication skills to handle any complaints and emergencies in a professional manner.
• The ability to multitask and manage your time.
• Be quick at decision-making.

Qualification

• A University Degree and experience in a supervisory role in the hospitality industry.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.