Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position below:
Job Title: Service Engineer
Location: Lagos
Employment Type: Full-time
Industries/Sector: Machinery, Equipment and Supplies
Responsibilities
- Basic troubleshooting, installation, maintenance and repair on Printers, copiers and machineryequipments.
- Completing Preventative Maintenance and field modifications.
- Ordering and managing repair parts cycle times.
- Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
- Maintaining daily communications with customers to ensure resolution and proper follow-up.
- Maintaining tools and test equipment and ensuring they are properly calibrated.
- Utilizing the escalation process to resolve customer service delivery issues.
- Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.
- Adhering to regulatory requirements.
Requirements
- Bachelor’s Degree in Electrical Engineering / Electrical Engineering Technology or any other related field.
- 1 - 2 years work experience.
- Experience in printing industryis preferred.
- Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
- Experience troubleshooting and responding to customer concerns.
- Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
- Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Application Closing Date
31st January, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/404982/service-engineer-at-ascentech-services-limited.html