Fraud Analyst at Opay Nigeria

OPay is a one-stop mobile-based platform forall of your Digital Needs as we embark towards on a journey of Digital Revolution.

We are recruiting to fill the position below:

Job Title: Fraud Analyst

Location: Lagos
Employment Type: Full-time

Key Responsibilities
Resolving Customers Complaints:

• Notifying the beneficiary banks on fraudulent transactions
• Resolving customers’ complaints on erroneous transactions.
• Verification of Court Order and ensuring funds are returned based on Court order.
• Reversal / transfer of funds to new wallets.

Responding and Liaising with other Financial Institutions:

• Investigating other financial institution inquiries and requests.
• Providing prompt response to financial institutions inquiries.
• Liaison with banks on request for further information on transactions consummated by our users/agents.

Review and Monitoring of Suspicious Transaction:

• Conducting review of suspicious transactions for further investigation and possible filing of Suspicious.
• Transaction Reports (STRs) to the Nigerian Financial Intelligence Unit (NFIU).
• Monitoring of new users to identify suspicious names and transaction
• Monitoring, blocking and unblocking of unusual/suspicious transactions into customer accounts

Competencies:

• Bachelor's Degree
• 3 - 4 years working knowledge as a Fraud Analyst in a FinTech / Financial organization.
• Knowledge of relevant internal policies and SOPs
• Analytical thinking
• Communication skills (Presentation, Persuasion, Knowledge and Information-sharing).

Application Closing Date
15th March, 2022.