Front Desk Supervisor at IBS Hotel Nigeria Limited

IBS Hotel Nigeria Limited is a hospitality outfit delivering a world-class experience to customers in an elegant and the state-of-the-art hotel facility making unforgettable aura of the homely feelings away from home. IBS Hotel is economically disposed togive aesthetic and ambiance of sophistications to guests from all walks of life with an apt consideration for customer centricity.

We are recruiting to fill the position below:

Job Title: Front Desk Supervisor

Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Maintain complete knowledge at all times of all hotel features/services, hours of operation.

Requirements

• Candidates should possess a Bachelor's Degree qualification with at least 3 years work experience.

Application Closing Date
9th February, 2022.