Customer Service / Bank Teller / Contact Center Agent / Service Executive at a Reputable Banking / Financial Institution - Workforce Group

Workforce Group - Our client, a Banking / Financial Institution is recruiting to fill the position below:

Job Title: Customer Service / Bank Teller / Contact Center Agent / Service Executive

Location: Lagos.
Employment Type: Full-time

Job Description

• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Informing customers about bank products and services.
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Packaging cash and rolling coins to be stored in drawers or the bank vault.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to track bank information and generate reports.
• Following all bank financial and security regulations and procedures.

Qualification Requirements

• B.Sc (Second Class Lower Minimum) / HND (Lower Credit Minimum) / OND (Lower Credit Minimum) / NCE (Credit Minimum) in any field.
• Cash handling experience and on-the-job training may be required.
• Exceptional time management, communication, and customer service skills.
• High level of accountability, efficiency, and accuracy.
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• High level of accountability, efficiency, and accuracy.
• 28 years and below.
• Good oral and written communication skills.
• Analytical and numerical skills.

Remuneration
N70,000 - N85,000 monthly Net + Other benefits.

Application Closing Date
28th February, 2022.