Business Associate at Workflow HR Consulting

Workflow HR Consulting is a global human resource firm that delivers all aspects of human resource management that spans Human Capital Strategy, Talent Management, Mentoring, Organizational Structure, Compensation and Benefits, Learning and Development. We combine global expertise and local insight to design optimal organizational structures, and people processes for lasting improvement and performance for firms through a team of experienced HR professionals. We identify and recruit the very best person for every role, advise our clients on work structures and rewards to motivate their workforce in order to achieve measurable results and turn ambitious goals into reality.

Our client is recruiting to fill the position below:

Job Title: Business Associate

Location: Wuse Abuja, (FCT)
Employment Type: Full-time

Job Description

• Our client is looking to engage a Business Associate who will work with our Business Development Manager to build and preserve trusting relationships with our customers within our team.
• You will be expected to find ways to outperform our competition and maintain our company’s positive image.

Responsibilities

• Be an excellent communicator, and be good at building swift relationships with customers.
• Be a strategic thinker with an analytical mind and strong problem-solving skills.
• Maintain strong relationships with our clients to boost our profits as well as our brand.
• Maintain good relationships with clients so that the business can maximize the value of those relationships.
• Identify key contacts at potential client companies to establish and foster a relationship.
• Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
• Understand the problems and challenges of clients and identify ways the business could better address those needs.
• Seek opportunities to cross-sell or upsell to existing clients.
• Monitor and assess the activities of our competitors to proactively satisfy and retain our clients.

Qualifications / Requirements

• Bachelor’s degree in business, marketing, management, or a related field.
• 2+ years of experience in a sales or customer service role.
• Ability to build, foster, and maintain positive professional relationships.
• Devotion to high-quality customer service.
• Excellent interpersonal communication skills.
• Keen analytical and research abilities.
• Knowledge of relationship management best practices.
• Problem-solving and conflict resolution capabilities.
• Willingness to develop an in-depth understanding of the business and related services.
• Outgoing and customer-oriented attitude.

Application Closing Date
17th February, 2022.