Front Desk Officer at Norrenberger Financial Group

Norrenberger is a leading independent financial services group that provides bespoke financial solutions that add value to our individual and institutional clients. Our component companies are licensed and regulated either by the Central Bank of Nigeria (CBN) or the Securities & Exchange Commission (SEC) to provide Investment Banking, Fund Management, Financial Advisory, and Stockbroking services to our discerning clientele.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Maitama, Abuja (FCT)
Employment Type: Contract

Roles / Responsibilities

• Responsible for managing the ambience of the Front Office/Reception area as well as meeting Room 1.
• Management of e-mail correspondences and enquiries from internal and external clients via the client service group e-mail address.
• Responsible for handling incoming calls to the official telephone number.
• Responsible for receiving guests and packages delivered to the organization and its staff.
• Responsible for managing client birthday information and contacting clients on their special days to aid bonding of the organization to clients.
• Responsible for enquiries handling online chat platform.
• Other Client Services related duties/responsibilities as assigned by the Unit Head.

Requirements

• Bachelor's Degree with 1-3 experience as a front desk officer preferably in a Financial institution.
• Good communication and attention skills.
• Attention to details.
• Good use of Microsoft Tools.
• Excellent record keeping and client management skills.
• Soft skills such as team-player, initiative utilization, time management, multi-tasking & emotional intelligence.

Application Closing Date
10th February, 2022.