Front Desk Officer at Stern and Kay Consulting Limited

Stern and Kay Consulting Limited is in the business of providing Consultancy Services, Recruitment, Training & Development, Change Management Processes, Outsourcing Management, Call Centre Consultancy, and Advisory Services.

At Stern and Kay Consulting we partner with your organisation to ensure we achieve maximum efficiency and focus on increasing the core business values of your organisation by providing our expertise combined with our experience to deliver a uniquely effective service.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Ajah, Lagos
Employment Type: Full-time

Responsibilities

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Hear and resolve complaints from customers.
• Collect, sort, distribute, or prepare mail and messages.
• Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Provide information about services provided.
• Makes calls and records messages for the respective staff asrequested.
• Answers incoming inquiries by phone and email with a friendly tone and a correct attitude.
• Attend to customers.
• File and maintain records.
• Transmit information or documents to customers using the computer.
• Schedule appointments, maintain and update appointment calendars.

Qualifications / Requirements

• A good HND / B.Sc Degree in Accounting / Business Administration
• 1 - 3 years experience relevant front desk or customer service experience.
• The proximity of applicants to Ajah will be added advantage.
• Candidates must be female.

Skills and Competencies:

• Excellent computer skills (Microsoft Office Suite).
• Proficiency in spoken and written English Language.
• Friendly, warm, and compassionate personality.
• Proficiency in word structure and composition.
• Excellent administrative skills and experience.
• Proactive, smart, and result-oriented.

Salary
N50,000 Monthly.

Application Closing Date
21st February, 2022.