Account Partner at a Telecom Company - Mactay Consulting (Enugu and Osun)

Mactay Consulting - Our client in the Telecom Sector, is recruiting suitable candidates to fill the position below:

Job Title: Account Partner

Locations: Enugu and Osun
Employment Type: Full-time

Job Summary

• Increase MTN market share by achieving the set targets through the acquisition of new accounts as well as development and maintenance of current accounts.
• Account for the fulfillment of the sales process – from lead generation to bill delivery.
• Seek new clients and create more business opportunities daily, from existing clients so as to increase company revenue.
• Conduct research on potential customers and their disposable income using the data mining system.
• Carry out continuous analysis of the relevant industry, to identify new prospects or opportunities for the corporate sales department
• Prepare and present all corporate sales (weekly and monthly), contractual documentation, and status reports according to MTN quality standards.
• Carry out continuous analysis of the relevant industry, to identify new prospects or opportunities for the corporate sales department.
• Log all customer requests for service, queries, and complaints, escalate and troubleshoot where necessary.
• Build in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems, and obstacles in order to develop and implement solutions to meet their strategic corporate needs
• Maintain excellent partnership relationships with customers, based on trust and an in-depth understanding of the customers’ business
• Assist customers in understanding the value proposition and differentiation of the MTN data products and services.
• Ability to liaise with supervisors on discount issues
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Qualifications

• First Degree in any related discipline

Experience & Training:

• 3 years working experience in the area of specialization; with experience working with others
• Proficiency in the usage of Microsoft Word, Excel, and PowerPoint.
• Fluent in English.

Job Conditions

• Normal MTNN working conditions
• May be required to work extended hours
• Willingness to travel at any time.

Application Closing Date
16th February, 2022.