Bizpool Africa - Our client is recruiting to fill the position below:
Job Title: E-Business Customer Service Representative
Location: Abuja (FCT)
Employment Type: Full-time
Job Description
- Respond to customer Online and Mobile Applications enquiries or service malfunctions
- Assist customers with web/app selection, answers basic questions, and suggests alternative to support client transactions
- Document customer problems and inputs in ticketing system.
- Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures.
- Works closely will the app ICT unit to ensure they are updated with all the required information
Requirements
- Candidates should possess an OND / HND / B.Sc qualification
- 1 - 3 years of work experience.
Application Closing Date
Not Specified
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/409369/ebusiness-customer-service-at-bizpool-africa.html