Virtual Customer Relations Officer at an ICT Company - George Houston Resource Limited

George Houston Resource Limited - Our client, an ICT company, is recruiting to fill the position below:

Job Title: Virtual Customer Relations Officer

Location: Lagos (Remote)
Employment Type: Contract
Duration: 1 month contract

Duties

• Build relationships with key clients.
• Create plans to address clients’ business needs.
• Advise clients on upcoming webinars and conferences.
• Schedule regular meetings with clients to ensure they are satisfied.
• Act as point of contact for complaints and escalate issues as appropriate.
• Help sales team up-sell or cross-sell services and products.
• Study competition to find new ways to retain customers.

Qualifications

• BSc in Social Science-related courses.
• 1 - 3 years call centre experience.
• Preferably Females.

Remuneration
Very attractive.

Application Closing Date
25th February, 2022.