SME Account Partner at a Telecoms Company - Phillips Outsourcing Services Nigeria Limited

Phillips Outsourcing Services Nigeria Limited - Our client, a Telecoms Company, is recruiting suitable candidates to fill the position below:

Job Title: SME Account Partner

Location: Osogbo, Osun
Department: Enterprise Business (EB)
Reporting Line: Manager, EB Sales

Responsibilities

• Increase the company's market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
• Account for the fulfilment of the sales process – from lead generation to bill delivery.
• Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
• Conduct research on potential customers and their disposable income using the data mining system.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
• Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to the company's quality standards.
• Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
• Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs.
• Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business.
• Assist customers in understanding the value proposition and differentiations of the company's data products and services.
• Ability to liaise with supervisors on discount issues.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with the company's VB and values.

Requirements

• First Degree in any related discipline.
• 3 years working experience in the area of specialisation; with experience working with others.
• Proficiency in the usage of Microsoft Word, Excel and PowerPoint.
• Fluent in English

Salary
N87,000 monthly

Application Closing Date
24th February, 2022.