Service Engineer - Mobile Money at a Telecommunication Company - Phillips Outsourcing Services Nigeria Limited

Phillips Outsourcing Services Nigeria Limited - Our client, a well established firm in the telecommunication industry, is recruiting suitable candidates to fill the position below:

Job Title: Service Engineer - Mobile Money

Location: Lagos
Employment type: Contract
Industry: Telecommunications

Job Summary

• The candidate will be the Single Point of Contact for all technical deployments, troubleshooting and configuration for Mobile Financial Services delivery in opco. Candidate must have strong technical acumen and a deep end to end understanding of MFS infrastructure and related setup.
• Responsible to share feedback to Business Analyst counterpart and Customer Adaptation Centre for the purposes of process and code improvement.

Job Responsibilities

• Install, Integrate, commission the network nodes under ECW/ EWP solution.
• Support Business Analyst and Solution Architect for new requirements and design changes.
• Understand technical requirements as specified in the Solution document.
• Perform ECW Integration and configuration changes activities within approved change window.
• Prepare test cases in consultation with Solution Architect/BA & Conduct Integration tests with 3 PP’s
• Report progress of assigned activities to the respective Business Analyst and CPM.
• CAB participation & Change Coordination between MTN/3PP & GNOC.
• Coordinate UAT/SIT result sign off.
• End to end issue handling and coordination with GSC.
• Internal & external Audit handling.
• Support in troubleshooting and resolution of technical issues on EWP.
• Engage closely with customer and other stakeholders during the testing phase of solutions.
• Overall responsible for use case testing and relay defect feedback to Customer Adaptation Centre.

Key Qualifications and Requirements

• University Degree in Technology, preferably M.Sc
• Experience in equivalent e-wallet product 2+ Years.
• Experience in Managed Services in Operational assurance or SME areas. 3+ Years.
• Proven achievement in BSS.
• Understanding of adjacent BSS domains products as Charging System.
• BSS Experience 3+ years.
• Strong leadership skills with focus on team performance.
• Result oriented with customer first attitude.
• Can handle stressful and ambiguous situations.
• Excellent communication skills in written and spoken English and French.
• Self-motivated with strong drive and initiative, collaborative, relating and networking.
• Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment.
• ITIL Foundation Certification.
• Advanced proficiency with MS Office Tools.
• Understanding of Integration Protocols /API’s.
• Working knowledge of a variety of programing languages, including Java, HTML and Python.
• Understanding of Devops processes.
• Good experience of GNU/Linux, Open Source and Git, Gerrit, Jenkins, Artifactory.
• Shell scripting / Python /Bash / Perl/ Java and Groovy.
• Hands-on experience of GIT, Stash, GitHub/Bitbucket etc. and release branching models, Jenkins is preferred;
• Standard IT security practices such as encryption, certificates and key management.
• Maintaining internet facing production-grade applications in virtualized environments such as cloud computing platforms and services.
• Working with scalable networking technologies such as Load Balancers/Firewalls and web standards (REST APIs, web security mechanisms).
• Working with deployment and orchestration technologies (such as Mesos, OpenStack, Ansible and Spinnaker).
• Understanding of open source server software (such as NGINX, RabbitMQ, Redis, Elasticsearch).
• Good knowledge on Containers, Docker, Kubernetes.
• Good Knowledge of F5, VMware & PKS.
• Good understanding of Oracle DB, SQL

Salary
N400,000 - N700,000 monthly

Application Closing Date
7th March, 2022.