Head of Operations at Stragel Solutions

Stragel Solutions is a management consulting firm driven to providing the right human resources in achieving organization's goals and objectives as well as providing innovative ideas for business growth and development

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Kaduna

Responsibilities

• Formulate business strategy with others in the executive team
• Design policies that align with overall strategy
• Implement efficient processes and standards
• Coordinate customer service operations and find ways to ensure customer retention
• Ensure compliance with local and international laws (e.g. data protection)
• Oversee the implementation of technology solutions throughout the organization
• Manage contracts and relations with customers, vendors, partners and other stakeholders
• Evaluate risk and lead quality assurance efforts
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Mentor and motivate teams to achieve productivity and engagement
• Report on operational performance and suggest improvements.

Requirements

• HND / B.Sc qualification in Business Management or other relevant field with 2 - 10 years work experience.
• Proven experience as Head of Operations, or similar leadership role
• Familiarity with all business functions including HR, finance, supply chain and IT
• Knowledge of data analytics and reporting
• Good with numbers and financial planning
• Outstanding communication and negotiation skills
• Excellent organizational and leadership ability
• Analytical mind
• Problem-solving aptitude.

Salary
N100,000 - N150,000 monthly.

Application Closing Date
5th April, 2022.