Front Desk Officer (Female) at an International Online Brokerage Service Firm

We are an international Online brokerage service firm based in Lagos and we are recruiting suitably qualified candidates to fill the position below:

Job Title: Front Desk Officer (Female)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Our company is looking for an experienced Front Desk Officer to carry out all secretarial duties at our front desk area.
• You will perform a range of duties including answering phone calls and handling frontline inquiries.
• Your main goal is to provide our clients with excellent customer service and support and also make them feel comfortable within our premises.
• As the first contact in our company, the successful candidate will be expected to be presentable and friendly at all times with outstanding people’s skills.
• You should be able to multi-task, with excellent communication and organizational skills.

Responsibilities

• Welcome our guests and provide them with excellent customer service.
• Ensure the front desk area is always clean, presentable, and equipped with all the necessary supplies.
• Ensure an orderly, welcoming, and professional appearance in the reception area.
• Maintain visitors register
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Receive all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.

Requirements

• Minimum of B.Sc or B.A in any relevant field.
• 1 -3 years of Administration experience in a multinational business environment
• Good understanding of office administration and basic bookkeeping.
• Excellent written and verbal communication skills.
• Excellent organizational and multi-tasking skills,ability to prioritize, and comfortable working independently
• A high degree of computer literacy (E-mail, Internet, etc.) and knowledge of MS Word, MS Excel, MS PowerPoint.
• Relevant experience in an office setting, preferably in an administrative or clerical role
• Excellent organizational and multitasking skills, ability to prioritize, and comfortable working independently
• Proficient use of MS Office Tools.
• Attention to details
• Ability to effectively use and maintain office equipment.

Application Closing Date
28th March, 2022.