ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.
We are recruiting to fill the position below:
Job Title: Service Fulfillment & Support Engineer
Location: Lagos
Employment Type: Full-time
Reporting to: Team Lead, Service Fulfillment & Support
Travel Frequency: Occasionally
Purpose of the Job
- To improve on the SLAs with customers by reducing the MTTR which also translates to improved service to customer.
Expected Key Results
- Incident Management
- Preventive Maintenance
- Pre-sale Engineering
- Report Management
- Back Office Support
- Project Implementation Management
- Job Completion Certificate
- Inventory Management.
Educational Qualifications & Functional Skills
- Academic: B.Eng in Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2/ Upper Credit Minimum)
- Professional: CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional).
Work Experience:
- At least 2 years in telecommunications industry.
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Nimble Learning.
Application Closing Date
30th June, 2022.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/419732/service-fulfillment-support-engineer-at-ipnx-niger.html