Customer Service Manager at Fastest Cakes Limited

Fastest Cakes is a registered brand in Nigeria that focuses on delivering awesome and affordable cakes very fast. The company is deeply committed to ensuring that ordering and getting cakes for occasions is seamless and fun. The core team has some serious experience and has successfully produced and delivered over 20,000 cakes unscathed in Lagos.

We are recruiting to fill the position below:

Job Title: Customer Service Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Taking orders on behalf of the company via phone calls and online chats
• Following up with delivery drivers to ensure cakes are delivered timely.
• Creating invoices on our system
• Following up with customers’ cake deliveries.

Requirements

• Minimum of OND qualification
• Very fluent in English
• Basic use of computers must type fast
• Have basic knowledge of apps like Instagram, Whatsapp, and Facebook.

Application Closing Date
30th April, 2022.