Front Desk Personnel (Male) at the Space Management

The Space Management - Our client is recruiting to fill the position below:

Job Title: Front Desk Personnel (Male)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• As a Front desk personnel, you are the face of the hotel.
• Your core responsibility will be to welcome guests, check-in and check out guests and provide administrative support at the front desk.
• An ideal candidate must be trustworthy and able to work well with little to no supervision.
• The satisfaction and comfort of each guest should be your top priority.

Responsibilities

• Understand & amplify the total customer experience
• Welcome and greet guests on arrival
• Answer and direct incoming calls
• Make and confirm reservations for guests
• Process and confirm guests’ payments
• Maintain updated records of guest room bookings
• Manage online and phone reservations
• Perform all check-in and check-out tasks
• Upsell additional facilities and services, when appropriate
• Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
• Provide information on direction, logistics and tourism spots to guests
• Respond to guests’ complaints in a timely and professional manner.

Requirements

• Minimum qualification of a Bachelor’s Degree
• 2 years experience.
• Must be MALE
• Great verbal and written communication skills
• Must love people and be patient
• Neat and professional appearance
• Self-starter, able to work independently, and enjoys creating and implementing new initiatives
• Skilled with the use of Microsoft office tools
• Excellent organizational and multitasking skills.

Salary
N70,000 - N80,000 Monthly.

Application Closing Date
6th April, 2022.