Store Agents at MacTay Consulting

Mactay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 countries and with a combined experience of over 80years. Our global network of partners and experience means that our clients enjoy all the benefits of a local office, while drawing upon our multi-cultural knowledge and global delivery resource - whenever required.

Mactay’s approach is to work together in partnership with our clients, we aim to be in it for the long term but firmly believe that partnerships are created by ensuring that our clients are able to develop the capability to sustain and drive solutions we co create with them. We always have an 'exit strategy’ - ways to provide our clients with the opportunity to pick up the solution and run with it themselves, while making ourselves available anytime we are invited for advice. It is precisely this approach which has led to some clients choosing to work with us for many years, knowing that we are there to support them in their chosen journey.

We are recruiting to fill the position below:

Job Title: Store Agent

Location: Lagos

Job Description

• Greet and direct customers.
• Provide accurate information (e.g. product features, pricing and after-sales services).
• Answer customers’ questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products.
• Manage returns of merchandise.
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)..
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up-to-date with new products/services.
• Onboard customers and assist them in signing up for CredPal products.

Job Requirements

• High School Degree.
• 3 years work experience.
• Proven work experience as a Retail Sales Representative, Sales Associate orrole.
• Understanding of the retail sales process.
• Basic math skills.
• Track record of achieving sales quotas.
• Excellent communication skills, capable of building trusting relationships.
• Ability to perform in fast-paced environments.
• Flexibility to work various shifts.

Application Closing Date
10th April, 2022.