BMC Discovery Specialist at Tech Mahindra

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and Society to Rise™. We are a USD 5.1 billion company with 126,200+ professionals across 90 countries, helping 1058 global customers including Fortune 500 companies.

Tech Mahindra is one of the fastest-growing brands and amongst the top 15 IT service providers globally. Every time the society needed us, we stepped in and helped create a new industry. In 1945, our journey commenced with us getting into the steel business, and over time, we expanded to 22 key industries. A need for change in the agricultural practices pushed us to foray into that sector right before the agriculture revolution began in India. We became one of the key torch-bearers of the IT revolution in our country. Our focus now lies in developing alternate energy sources because we believe energy conservation will play a huge role in ensuring a better future - for not just our country and communities, but the entire world.

We are recruiting to fill the position below:

Job Title: BMC Discovery Specialist

Location: Lagos, Nigeria
Job Type: Full-time - Mid-Senior level

Required Skills

• Experience in Design, Installation, Configuration, Customization of BMC Discovery ( ADDM)
• Experience in building Application and Business Service models in BMC Discovery(ADDM) and the CMDB.
• Work with data center associates to guide them to get information needed to be successful.
• Perform discoveries and trouble shoot access issues to systems for discovery.
• Perform updates and upgrades to the ADDM systems.
• Knowledge of configuring ADDM system on a Linux environment
• Updating data in the CMDB and modifying the CMDB structure.
• Collaboration with ITSM tools service manager, process managers, and application owners.
• Coordinating discovery efforts across multiple regions.
• Configure and develop capabilities using AIE, Reconciliation, and Normalization.
• Contribute to process owners processes for improvement efforts.
• Ensuring all organizational policies and procedures are followed throughout process and application improvement efforts
• Works directly with ITSM tools service manager, but will collaborate across IT regions and domains to interact with a wide range of data center representatives.

Application Closing Date
Not Specified.