Head of Operations at a Microfinance Institution - Enroyale Consulting

Enroyale Consulting - Our Client, a Microfinance institution looking to grow their Fintech business, is recruiting to fill the position below:

Job Title: Head of Operations

Location: CBD, Abuja (FCT)
Employment Type: Full-time

Job Description

• Our client requires a Head of Operations who will coordinate the activities of the internal business structure, and also collaborate with the ICT team and Product Manager to ensure the customers are served properly.
• The prospective candidate must be knowledgeable in BankOne Core banking application.

Responsibilities

• Managing all IT solutions.
• Creating strategies with senior management.
• Developing policies that will correlate with strategies.
• Implementing effective processes and standards.
• Managing customer service and ensuring customer retention.
• Overseeing compliance with regulations
• Reporting on operational progress.

Qualifications

• You must have a Bachelor's Degree / HND
• You must have > 5 years of experience in Operations
• You must be familiar with the Bank One Core Banking Application
• You must have strong communication skills
• You have knowledge of Microsoft Office (Word, Excel), Google Suite
• You must be thrilled by the vision of The and hungry to make it a success story in Nigeria
• You have experience in the startup environment or in digital financial services
• You have experience in SQL and other database management software.

Remuneration
N100,000 - N200,000 monthly.

Application Closing Date
27th April, 2022.