Jagal Group is a leading Nigerian conglomerate with operations in the Oil & Gas, Construction and Manufacturing industries. The company has been growing successfully over the past 40 years, and has become a valuable and respected contributor to the development of the country's economy.
Jagal Group - Our client, Rack Centre Limited is a new start-up Data Centre company in Nigeria. The company offer an integrated solution centre to provide Co-location data hosting services to telecommunication companies, banks, internet service providers and other companies within Nigeria, they require the services of the position below:
Job Title: NOC Engineer (Intermediate)
Ref No: 257
Location: Lagos, Nigeria
Key Aims and Objectives
- The aim is to monitor system conditions, documents any changes made to networks, constructs a procedural manual for handling network problems and maintaining network security.
Working as a member of a small team on a three shift basis, the main duties of the post will include, but not be limited to, the following:
- Monitor performance of customer services including production of performance reports, alarm analysis and fault resolution and liaison with customers and third parties.
- Support Operations management in the commissioning, maintenance, expansion, upgrade and monitoring of the company's telecommunications equipment and fibr optic infrastructure including production of change reports.
- Support Operations management in maintaining the integrity of the Rack Centre's Comms room ensuring security, power supplies, UPS, fire protection, suppression and air conditioning systems are maintained and operational.
- Support Operations management with customer connection/expansion including network capacity checks, ensuring suitability of customer's CPE and installation, testing and commissioning of Ethernet, SDH and DWDM cards.
- Support Operations management with the configuration, upgrade, maintenance and day to day management of the company's Communications Network Management and Element Management systems.
- Provide out of hours standby cover to customers in fault situations on a rotational basis.
- Fault handling and escalation (identifying and responding to faults on Rack Centre's systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution).
- Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services).
- Maintenance of technical documentation (for NOC) of processes and procedures used throughout normal operations.
Application Closing Date
Not Stated.
Method of Application
Interested and qualified candidates should:
Click here to apply online