Customer Service Officers at Khenpro Global Services

Posted on Tue 26th Apr, 2022 - www.hotnigerianjobs.com --- (0 comments)

Khenpro Global Services is a recruitment organization saddled with the responsibility of providing qualified individuals in various categories of employment to every organization.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Sangotedo, Lagos
Employment Type: Full-time

Job Description

  • Preparing the Customer Service Guidelines.
  • Solving all product or service related issues of the customers.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.

Requirements

  • OND / HND / Bachelor's Degree with 1 - 3 years of work experience
  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.
  • Previous experience working in a confectionery company is an added advantage.

Salary
N45,000 - N60,000 Monthly.

Application Closing Date
15th May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.