Mannich Consulting Services, a consultancy company with Bias in the Hospitality and Food Services industries, is recruiting to fill the position of:
Job Title: Customer Relationship Supervisor
Location: Lagos, Nigeria
Responsibilities
- Supervise and mentor the credit team assigned
- Assess, review and approve loans as per policy
- Developing and executing plans that will allow the branch to achieve their targets and implement branch strategies.
- Maintain a quality portfolio for the branch as per set target
- Maintain a well-functioning filing system at the branch for all loan documents
- Analyze, compile and submit reports as per reporting standards
- Ensure effective implementation of customer service standards and perform regular meetings with existing and potential customers to identify gaps and potential areas for improvements.
Qualification and Skills
- HND/Bachelor's degree in Business Admin or related fields
- A minimum of 2 years' experience in credit operations as a credit officer in Micro-Finance Environment
- Credit analysis skills and experience
- Experience in Microfinance would be an advantage and preferred
- Experience in Group Lending would be an advantage and preferred
- Fluency in English required, Igbo language proficiency is beneficial
- Must be proficient with Microsoft Excel, Word, and Power Point.
Application Closing Date
28th November, 2014
How to Apply
Interested and qualified candidates should send their applications and CV's to:
[email protected]