Operations Manager - Nightlife (Club & Lounge) at Value Edge Management Services Limited

Value Edge Management Services Limited - Our client is recruiting suitably qualified candidates to fill the position below:

Job Title: Operations Manager - Nightlife (Club & Lounge)

Location: Benin City, Edo
Employment Type: Full-time

Job Summary

• Our client is looking for a proactive and passionate Operations Manager to manage the day-to-day operations and processes of the business.
• Candidates for this position must have a hospitality background before sending an application. Our General Manager needs a strong right arm to assist in opening and closing our major nightclub here in Benin City.
• We seek an individual who desires to move up the ladder with our company through diligence and hard work.
• The position requires employees to be on weekends and holidays as that is the nature of our industry.
• The position necessitates a high energy personality who is willing to think on their feet and be a problem solver.
• He / She will support the General Manager in Club / Lounge management and is responsible for training and helping to develop the venue’s identity.

Responsibilities

• Ensures customer requests and feedback, both verbal and written are responded to promptly and efficiently
• Maintains and creates relationships within the industry to increase revenues and guest attendance in the venue
• Manages sales and conversions
• Provides clear handover during shift changes, ensuring each shift is reviewed and handovers/briefings are carried out
• Stays aware and notified all staff of menu changes, special requests and any upcoming party reservations are properly prepared for and implemented
• Reviews and communicates financial concerns and new information with the General Manager of the venue.
• Manages monthly inventory control/turnover
• Controls costs without compromising standards and customer experience
• Assists with building and maintaining an efficient team of employees, driving the team towards meeting and attempting to exceed business objectives
• Supports the delivery of all key training with the General Manager, identifying training needs and capability gaps within the team
• Promotes a positive and open-door policy with the venue staff at all times
• Audits holiday/sick/vacation and scheduling needs on a daily and weekly basis
• Ensures a safe workplace by identifying and reporting hazards and taking corrective action where needed
• Responds to alleged food hygiene issues, deploying all necessary resources to protect reputation, guest satisfaction at all time
• Trains staff and addresses any issues regarding training on a daily and weekly basis
• Effectively oversees and directs all venue, lounge, and/or bar operations in a smooth and professional manner
• Reviews/addresses venue and staff issues with upper and lower level management in a timely and organized manner

Qualifications

• B.Sc or equivalent (Preferred)
• Must have five years of Lounge/Nightclub Management experience, preferably in a Casino environment
• Previous experience managing new venue concepts is a plus, with experience in Casino being most ideal
• Proven leadership abilities with emphasis on creating and maintaining positive work environments
• Must be able to manage multiple tasks in stressful environments
• Strong interpersonal and communication skills are essential
• Experience managing P/L and budgets is a plus

Schedule:

• 8-hour shift
• Holidays
• Night shift
• Weekend availability.

Benefits

• Competitive Salary
• Paid time off
• Paid training
• Participation in our Total Rewards program with a competitive base salary, incentive plans, leave, and health schemes.
• Work within a fast-paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

Application Closing Date
2nd June, 2022.

Method of Application
Interested and qualified candidates should send their Applications / CV to: [email protected] or [email protected] using the Job Title as the subject of the email.