Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programmes in collaboration with UK, US, African and European universities, is growing and looking for qualified candidates to fill the position below:
Job Title: Student Adviser - Call Centre
Location: Lagos
Category: Sales
Responsibilities
- Support and provide superior service to customers via phone
- Use questioning and listening skills that support an effective telephone conversation
- Provide customers with product and service information
- Process documents, forms, and applications
- Identify and escalate priority issues
Requirements
- Minimum Qualification: Completed OND - A Degree is considered an advantage
- Experience Length: preferably a minimum of 2 years office work experience
- Only candidates residing in Lagos will be considered.
Other Requirements:
- Excellent verbal and written command of the English language (a must)
- Excellent conversational skills through the phone in English
- Excellent computer skills and people skills
- Attention to detail
- Excellent time management
- Ability to reach assigned targets
- Experience in Sales
- Previous experience in a call centre will be considered an advantage
Skills:
You will be successful if:
- You are determined and focused.
- You enjoy continuous learning and improving.
- You enjoy reaching your goals and you want to help others do the same.
- You enjoy speaking with people online and on the phone.
Application Closing Date
16th May, 2022.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using "Student adviser position - Lagos" as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/433718/unicaf-student-adviser-call-centre-recruitment.html