Spa Receptionist at Virtual PALyn

Virtual PALyn, a Business and Consulting company, is recruiting suitable candidates to fill the position below:

Job Title: Spa Receptionist

Location: Lagos
Employment Type: Full-time

Responsibilities

• Greeting all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the computer system, and charging for services performed.
• Be on time for shift and maintain consistent, regular attendance record
• Properly open and close spa each day according to Standard Operating Procedures.
• Accurately book, change and cancel spa appointments.
• Acknowledge and greet everyone who enters and leaves the spa.
• Ensure that the check-in, check-out and payment process is handled in accordance with company policy
• Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation.
• Additionally, the Front Desk Representative assists with transitional cleaning of the spa and relaxation area as needed.

Position Requirements

• Candidates should possess an OND / HND qualification with 3 - 5 years work experience.
• Must be detail-oriented and have ability to multi-task.
• Ability to be efficient and productive in a luxury, fast-paced environment.
• Must have enthusiasm and possess excellent customer service skills.
• Must possess basic math skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication, listening and computer skills.
• Must be a team player.
• Must have weekend availability.

Salary
N60,000 - N80,000 Monthly.

Application Closing Date
16th May, 2022.