Site Reliability Engineer (Switching) at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs.

We are recruiting to fill the position below:

Job Title: Site Reliability Engineer (Switching)

Location: Lagos

Job Purpose

• Carry out Setups and Deployments on the Core Switching Platforms.
• Support the Core Switching Platforms and ensure their optimal performance and ensure their optimal performance. Implement setup of new Applications in the company’s environment.

Key Responsibilities
Deployment of Switching Applications:

• Carry out Deployments on the Transaction Switching Applications (Postilion, Powercard etc)

Automation:

• Implement Automations of Activities that are involved in the management of the Switching Applications

Application and Environment Management:

• Ensure 24x7 Availability of all Switching Applications.
• Carry out Capacity planning to ensure Applications are always available to meet increasing demands
• Create visibility into site health and key performance indicators of the Switching Systems
• Ensure up-to date patching and full compliance to security standards of the Switching Systems.
• Ensure up-to date documentation on the Switching Applications as well as changes made

Troubleshooting:

• Troubleshoot reported issues, and proactively identify areas in need of optimization
• Working with technical support engineers to resolve critical incidents.
• Create and update clear troubleshooting guides for Switching Applications

Requests Fulfilment:

• Implement Requests relevant to the operation and enhancement of the Core Switching Application

Educational Qualification

• Good First Degree in Computer Science / Computer Engineering or other related area

Experience:

• Minimum of one (1) year experience
• Service Management Certifications (e.g. ITIL) is an advantage

Personal Attributes:

• Ability to set and manage priorities judiciously.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Strong tactical skills.
• Ability to articulate ideas to both technical and non-technical addressees.
• Exceptionally self-motivated and directed.
• Keen attention to detail.
• Analytical, evaluative, and problem-solving abilities.
• Exceptional service orientation.
• Ability to motivate in a team-oriented, collaborative environment.

Salary
Very Attractive.

Application Closing Date
26th May, 2022 by 3 pm.