4 Quarters Consultants Limited - We offer comprehensive business, IT & digital marketing services to help businesses reassess & enhance their performance.
We are recruiting to fill the position below:
Job Title: QA/QC & Application Support Officer
Location: Lekki-Epe Expressway, Lakowe - Lagos
Employment Type: Full-time
Responsibilities
Application Support Function:
- Provide effective support that guarantee 100% availability of all our applications in production stage
- Carry out daily system performance review to ensure optimal system performance
- Interface between customers/applications users and the technical team to ensure all issues are documented and promptly resolved with appropriate job completion sign off
- Work closely with Ativo and Digital sales teams to resolve any technical issues
- To identify and eliminate any bugs and improve the quality of the finished product.
- Identify and report system issues to Supervisors. Monitor and test resolution of those issues escalated to Supervisor.
- Perform stress testing, performance testing, functional testing & scalability testing, Run customer scenario testing and benchmark with international best practice
- Working with senior software developers and project support teams to implement any bug fixing, enhancement, and other developmental activities
- Perform minor repairs of equipment and arrange for other servicing needs.
- Monitor antivirus software and updates.
- Monitor backup systems and procedures.
- Monitor all live applications daily to ensure all modules are function properly
QA&QC Function:
- To identify and eliminate any bugs and improve the quality of the finished product.
- Review of application prototype, Flowchart and codes to ensure it meet the demands of the project
- To provide constructive criticisms, remain tactful and diplomatic to maintain a good working relationship with developers at all times.
- Interfacing with users to understand the scope of projects
- Working with software developers and project support teams to identifying business requirements
- Actively involved in project planning, monitoring applications and software systems
- Perform stress testing, performance testing, functional testing & scalability testing, Run customer scenario testing and benchmark with international best practice
- writing and executing test scripts, running manual and automated tests, testing in different environments including web and mobile and device
- Writing bug reports, resource planning, reviewing documentation, working towards departmental and project deadlines
- Quality assurance, providing objective feedback to software development project teams
- Problem solving, designing tests to mitigate risk, presenting findings to software development and business user teams
- Communicating findings to technical and non-technical colleagues and follow up to ensure prompt closure.
- Any other assignments as may be delegated by the Head of IT and product Development.
Requirements
- Interested candidates should possess relevant qualifications with a minimum of 5 years of work experience.
Application Closing Date
19th May, 2022.
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of email.
https://www.hotnigerianjobs.com/hotjobs/435196/qaqc-application-support-officer-at-4-quarters-con.html