We are well established and fast growing ICT company with offices nationwide but recruiting for the following locations: Lagos, Abuja, Port Harcourt, Jos, Kano, Uyo, Asaba, Owerri, Kaduna and Sokoto. We offer wide range of ICT products and services. We are expanding our operations and strengthening our workforces by offering opportunity to qualified and suitable candidates to fill the position below:
Job Title: Service Delivery Manager
Locations: Lagos, Abuja, Port Harcourt, Jos, Kano, Uyo, Asaba, Owerri, Kaduna and Sokoto
Requirements
- Candidates must have ability to lead, drive and manage the inside operations with the organisation to continuously provide dedicated support and resource to drive efficiency and customer focused results.
- Good communication and interpersonal skill with the ability to motivate and drive a team of people.
- Good organizing, planning and coordinating skills.
- Ability to maintain information in an efficient manner.
- Good knowledge of contract negotiation/supplier management.
- Strong analytical and reporting skills.
- Sound knowledge of performance management.
Qualifications
- Candidates must possess a minimum of first Degree in relevant discipline with a minimum of second class upper division/upper credit.
- Must have at least 10 years cognate experience in Support Environment with Customer Engineer experience.
- Experience in Service Management and Support.
- Must have managed at least 5 Support Engineers.
- Must be ITIL Certified.
Application Closing Date
24th November, 2014
Method of Application
Interested and qualified candidates should send their CV's to:
[email protected]
Note:
- All applications must be properly titled with the position applied.
- Only shortlisted candidates will be contacted.