Human Capacity Development Consultants (HCDC) Limited is a vibrant and innovative company committed to the goal of developing human capital in organisations for exceptional business results
Human Capacity Development Consultants (HCDC) is currently recruiting a Sales Manager for a reputable company.
Job Title: Sales Manager
Location: Lagos
Job Responsibilities
- Initiate and develop client relationships to drive customer satisfaction
- Drive sales for all products and services that the company offers, including training and Business Process Outsourcing
- Identify new and strategic business opportunities in alignment with the vision of the organization
- Develop innovative proposals and presentations that clearly demonstrate the unique value of the company’s Solution.
- Develop annual marketing and sales plans which focus on meeting organizational objectives
- Manage the entire product life cycle from strategic planning to tactical activities
- Analyze potential partner relationships for the company’s product lines
- Responsible for end to end sales process; from initial contact and understanding of client needs to delivery and closure (handover from the sales team to relationship management team – Key Accounts Manager, etc.)
- Maintain an up-to-date and accurate record of all physical assets of the company under the sales department’s care / Use
- Maintain the CRM database of the organization, utilizing it as a tool to enhance customer satisfaction and profitability
- Manage the research and evaluation of new product opportunities, demand for potential products, and customer needs and insights
- Lead the team that serves as first point of contact for all enquiries regarding the company’s services and provide a first response to such enquiries ensuring follow up to possible closure
- Overall marketing strategy and execution of plans for the existing products/services
- Working with product development teams (or external consultants) to manage new product/service development
- Working with Project Management team to launch campaigns for new products/services
- Supporting Project Manager in managing delivery channels for products/services
- Represent the organization in all presentations, meetings, fairs, conferences, etc.
- Be responsible for training (as Trainer), coaching, mentoring and human capacity development of department's staff.
Qualification and Minimum Experience
- A relevant first degree preferably in Social Science
- MBA will be an added advantage
- Minimum of Five[5] years relevant work in similar field
- Professional Membership: Membership of recognized Sales and/or marketing professional organisations Relevant Contact centre operations certification
- QAI Certified Contact Centre Trainer
- QAI Certified Contact Centre Manager or equivalent
Application Closing Date
14th November, 2014
Method of Application
Interested candidates should send their CV's and applications to:
[email protected] using "Sales Manager" as the subject of the mail.