Business Support Officer at Yangah Technologies

Yangah Technologies - We are Yangah Technologies - The name "Yangah" was derived from "Yanga" which means being fashionable or trendy. Founded in August 2014, our mission is to give our customers a portal to express those personalities. From selecting a T-Shirt carefully curated by one of our Yangah Partners to customers creating their T-Shirt using our Design Tool, we end up putting smiles on the faces of our customers when they receive their printed T-Shirt and personalised Merchandise. Yangah Technologies is a subsidiary of Thoughts Studios.

We are recruiting to fill the position below:

Job Title: Business Support Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities
Office Administration:

• Schedule appointments, meetings and reservations as needed.
• Receive all deliveries, correspondence/email handling and documentation.
• Process Bill payment, manage office expenses and retire accordingly.
• Managing inventory, re-ordering levels
• Ensuring a safe, clean and aesthetically pleasing store environment.

Customer Service and Experience:

• Ensure that all service queries are resolved timely – Partners, Online and Offline Customers.
• Process all online and offline orders, channel to appropriate personnel for production and distribution.
• Resolve sales problems, receive feedback from customers, partners – identify and select solutions from acquired technical experience and precedent.
• Utilize different tools/survey to ascertain customer satisfaction rate.

Requirements

• Candidates should possess a Bachelor's Degree / HND with 1 - 2 years work experience.  

Application Closing Date
10th June, 2022.