WorQulture - Our client, a fashion brand, is recruiting suitable candidates to fill the position below:
Job Title: Fashion Retail Asssistant
Location: Victoria Island, Lagos
Job Types: Full-time, Permanent
Availability to start: As soon as possible
Work Hours: 9am -6pm (Mondays - Fridays), Alternate Saturdays(11am-6pm)
Summary
- Our client is in search of a highly driven and enthusiastic individual to handle sales whilst maintaining the highest level of customer service attainable.
- As a Retail Sales Associate, you will be responsible for attending to client orders, processing, recording and reporting on daily sales.
- You are required to have a good understanding of all products in order to explain to clients and advise accordingly.
Responsibilities
- Greeting clients, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Manage point-of-sale processes
- Follow up with client orders to ensure they are delivered to clients in a timely manner
- Processing, recording and reporting daily sales
- Follow up on payment of all client purchases
- Generating and following up with client leads from churned enquiries
- Directing customers to merchandise within the store.
- Cross-sell products
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
- Maintain cleanliness of the workspace
- Post pictures of in-store activities
- Follow up with clients for service feedback
- Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Actively involved in the receiving of new shipments
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies policies and procedures
Job Qualifications
- Bachelor’s Degree from a reputable university
- 1 – 3 years experience in retail, customer service or business administrative roles.
Requirements:
- Excellent verbal and written communications skills
- Excellent interpersonal skills
- Customer service focused
- Proficiency in using Excel to record sales
- Basic Math skills
- Excellent organisation and follow-through skills
- Basic understanding of sales principles and customer service practices
- Friendly, helpful, confident and engaging personality
- Strong administration skills
- Hands-on experience with POS transactions
- Good understanding of record-keeping.
Salary
N70,000.00 Monthly.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/439008/fashion-retail-asssistant-at-a-fashion-brand-worqu.html