Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful Team Leader Customer Service to help us fulfil our business objectives and build customer loyalty.
We are recruiting to fill the position below:
Job Title: Human Capital Consultant - SIPML
Location: Nigeria
Main Purpose of the Job
To provide support to the Head - Human Capital in:
- Developing and implementing HC Strategic solutions aligned with business needs and expectations;
- Advising wealth Leadership on People related issues and themes;
- Providing thought leadership on Human Capital management to Wealth Leadership & People;
- Managing & executing all areas of the employee life cycle within Wealth in an efficient and effective manner;
- Providing Reports & Metrics on HC issues to Wealth Exco, and the Group in general;
- Providing leadership to Wealth in change management, organizational design and other organizational transformation initiatives
- Developing and implementing change initiatives to support Wealth projects
Key Responsibilities/Major Tasks
Strategy
Supports the Head - Human Capital in:
- Helping Wealth to accomplish its business goals
- Participating in defining business strategies for Wealth
- Ensuring that HC strategies are aligned with business strategy
- Making the Wealth business strategy happen
Administration
Supports the Head – Human Capital in:
- Improving Operational Efficiency within Wealth by providing organizational support and managing infrastructure
- Delivering HC processes throughout the employee life-cycle in a seamless manner
- Ensuring that HC processes are simplified and administered efficiently
- Efficiently producing reports and measures to track HC performance and people issues
- Increasing productivity throughout the business
- Managing HC and associated costs
Employee Relations
Supports the Head - Human Capital in:
- Assisting Wealth Leadership and management in taking care of employees’ personal needs
- Developing and implementing programmes and activities aimed at improving employee engagement.
- Ensuring that people policies are reflective our employee brand and value proposition
- Listening and responding to employees and their concerns
- Providing direction and support to employees in HC procedures and through the employee life cycle
- Providing support to employees in managing challenges at work and in their personal lives
Organizational Transformation
Supports the Head – Human Capital in:
- Assisting Wealth and leadership in managing organizational change and transformation
- Developing and implementing interventions to shape cultural change for renewal and transformation
- Designing HC processes and programs that increase the organization’s ability to change
- Providing support for new behaviours to drive competitiveness of the Bank
- Participating actively in organizational renewal efforts, culture projects, etc.
Key Behaviors
- Provides input, analysis and recommendations to enable the Head – Human Capital:
- Advise the BU Heads and EXCOs on People related issues
- Promote and enforce consistency in HC policy implementation within Wealth
- Advocate and promote discipline and service orientation among HC Team.
- Builds networks within the Group and the HC team to share best practices
Required Skills and Qualifications
Knowledge, Experience and Personal Competencies:
- An undergraduate degree is necessary
- Strong interpersonal skills
- High level of analytical ability
- Commercially, culturally and diversity aware, high sensitivity to the social, economic and political environment
- Knowledge of the banking and financial services industry is desirous
- High customer focus
- Business Knowledge
- Leading & Managing Change
- HC Strategy – Performance, Employee Relations, Reward, Talent, Learning, Resourcing, OD, etc
- Strong leadership skills
Required Competencies
- Important Relationships
- Internal Head - Human Capital
- Managers
- All employees
- HC Team Nigeria
- External HC /Training Consultants & Agencies
Application Closing Date
27th November, 2014
How to Apply
Interested and qualified candidates should:
Click here to apply online