HMO Reconciliation Officer at Smile 360 Dental Specialists

Smile 360 Dental Specialists is the leading dental clinic in Nigeria based on our customer’s satisfaction and awards won. Amongst many others, we are the “Winner of the Best Dental Service Provider of the year 2015, 2016, 2017, 2018, 2019 and 2021 consecutively, by the Nigerian Healthcare Excellence Award”. We are also the first and only clinic with Orthodontics, Dento-facial Orthopaedics, and pediatric dentistry. Our other services include Oral & Maxillofacial Surgery, Implant Dentistry Endodontic, Family dentistry, and Periodontics.

Our practice is extremely customer-friendly, ensuring that every visit is stress-free, memorable, fun, and worthwhile. We are passionate about oral health, giving superior customer interaction, and first-class standard services that you would expect in London or Dubai. With proficient and tested professionals committed to making every visit to our world-class luxurious facility seamless and enjoyable at every level.

We are recruiting to fill the position below:

Job Title: HMO Reconciliation Officer

Location: Ikoyi, Lagos
Employment Type: Full-time

Primary Responsibilities
HMO Reconciliation:

• Daily postings of HMO transactions
• Daily uploads of HMO transactions to the various HMO portals.
• Monthly filing of HMO transactions
• Coordinate bi-weekly reconciliation meetings with HMOs
• Reconcile all HMO payments with their respective outstanding balances
• Follow-up with HMOs for over-due outstanding balances.

Other Finance Functions:

• Perform all other functions as may be directed by the Finance Coordinator / Financial Controller.

Required Competencies

• Bachelor's Degree
• 1 - 3 years experience in Credit Control or Customer Relationship Management.
• Excellent Observation Abilities
• Capable of working independently and with minimum supervision
• Logical approach to identifying and evaluating issues and problem solving
• Well-developed organizational skills with the ability to prioritize multiple assignments
• Displays awareness of the need for confidentially in sensitive matters
• Demonstrated job commitment and personal flexibility to meet changing expectations
• Commitment to self-development and expansion of knowledge
• Excellent communication both verbal and written
• Excellent interpersonal skills.

Key Competencies:
Job Specific Competencies:

• Good knowledge of basic HMO operations.
• Strong problem-solving skills.
• Strong customer relationship skills.
• Good knowledge of basic credit control procedures.
• Demonstrable skills of basic reconciliation processes.

Salary
N150,000 Monthly.

Application Closing Date
16th June, 2022.