Operations Coordinator at Hyride Nigeria

Hyride Nigeria is currently recruiting suitable candidates to fill the position below:

Job Title: Operations Coordinator

Location: Lagos
Industry: Operations / Administration

Job Description
The successful candidate will be stationed in the Lagos office and oversee all aspects of Hyride operations as well as perform the following key activities:

• Create and communicate effective strategy for the continuous upgrade/development of the Hyride product
• Monitor all backend driver operations (In-App) and work closely with the Admin/Compliance coordinators to optimize performance.
• Manage the driver acquisition team and ensure seamless onboarding of drivers
• Proactively resolve all operational issues as they arise
• Promptly relay operations feedback and provide constructive recommendations to the Hyride product team and the senior management.
• Perform other tasks as assigned by the senior management from time to time.

KPIs
The operations coordinator will be appraised by the following parameters:

• Operational expenses
• Revenue growth
• Number of customer complaints
• Customer acquisition rate
• Driver acquisition rate.

Job Requirements

• B.Sc qualification in any field (Post Graduate Degree is an added advantage) with 4-6 years working experience in similar role
• Ideal candidate is techy, detailed, result oriented, resourceful, proactive, and is well-experienced in operations management.
• Candidate must be a team player, should possess the ability to work under pressure, grow together with the company.

Application Closing Date
2nd July, 2022.