We are recruiting to fill the position below:
Job Title: Network / Systems Administrator (Technical Services)
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Purpose
- To ensure Systems and Network objects companywide are functional
- To ensure the functionality of all Company Systems and Network Objects
Job Responsibilities
Key Result Area 1 - Systems Management & Operations:
- Manage and maintain messaging and collaborating systems (Ms Exchange and Google G-Suite)
- Maintain system and verify that peripherals are working properly.
- Identify and solve problems that arise with computer networks and systems
- Update system as soon as new version of OS and application software comes out
- Monitor computer networks and systems to identify how performance can be improved
- Maintain network and computer system security and ensure that all systems are operating correctly
- Collect data in order to evaluate the network’s or system’s performance and help make the system work better and faster.
Key Result Area 2 - Hardware & Software Management:
- Servers’ management and maintenance.
- Monitor system performance and quickly arrange repair for hardware in occasion of hardware failure.
- Install software and create a backup and recovery policy
- Install all network hardware and software and make needed upgrades and repairs
- Monitor network communication.
Key Result Area 3 - User & Vendor Management:
- Users supports and administration (setup and maintaining accounts)
- Train users on the proper use of hardware and software
- Password and identity management
- Implement the policies for the use of the computer system and network Setup security policies for users.
- Add users to a network and assign and update security permissions on the network
- Sourcing for genuine affordable consumables and ensure they are effectively utilized.
- Assist BPMO establish vendor supplies meet with the customer’s specifications.
Key Result Area 4 - Personal Development:
- Update job knowledge
- Participate in educational opportunities and read professional publications
- Maintains personal networks
- Participation and membership of professional organizations.
Key Performance Indicators
Key Result Area 1 - Systems Management & Operations KPI:
- System Maintenance
- 99.99% provision of necessary computer tools and consumables.
Key Result Area 2 - Hardware & Software Management- KPI:
- Defective servers/workstations are brought to operation within 24hrs max
- Daily backup of all the servers.
Key Result Area 3 - User & Vendor Management- KPI
- 95% of user system availability
- 97% email services availability.
Key Result Area 4 - Personal Development- KPI:
- Professional Membership and participation
- Number of training and development activities.
Job Specification
- Education: M.Sc Computer Science
- Professional Qualification: MCSE,CCNA, ITIL
- Experience: 3 - 5 years in Network and systems Administration