Khenpro Global Services - Our client, a Confectionery company, is recruiting a qualified individual to fill the position below:
Job Title: Customer Service Officer
Location: Opebi - Ikeja, Lagos
Employment Type: Full-time
Job Description
- Preparing the Customer Service Guidelines.
- Solving all product or service related issues of the customers.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
Requirements
- OND / HND / Bachelor's Degree with 1 - 3 years of work experience
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Previous experience working in a confectionery company is an added advantage.
Salary
N50,000 - N60,000 Monthly.
Application Closing Date
30th June, 2022.
Sorry, this listing is no longer open.
https://www.hotnigerianjobs.com/hotjobs/442456/customer-service-officers-at-a-confectionery-compa.html