Telemarketing Manager at Choice Talents NG

Choice Talents NG is Nigeria’s preferred recruiter, trainer, business consultant, business and employee performance manager, for all category of businesses (small, medium, large, multi-nationals and corporations). Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Title: Telemarketing Manager

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description

• We are looking for a Telemarketing Manager who thrives on leading a team in a customer focused role.
• The Telemarketing Manager will be responsible for the daily running and Management of the department through the effective use of resources.

Responsibilities
You and The Telemarketing Team:

• Identifying potential customers.
• Developing database of potential customers through research on internet and social media platforms
• Daily cold calls to potential clients
• Daily follow up calls to existing and potential clients
• Daily email and WhatsApp broadcast to existing and potential clients
• Arranging meetings with potential and existing customers to present company products.
• Persuading customers to purchase company products by highlighting product benefits and key features.
• Building and maintaining solid working relationships with both new and existing customers.
• Promptly submitting purchase orders to the relevant department for processing.
• Following up with customers to inquire into whether purchased products meet their expectations.
• Addressing customer concerns and resolving complaints
• Achieving Sales Target

Requirements

• HND / B.Sc / B.A Degree or equivalent.
• 3 - 5 years work experience.
• Excellent communication and presentation skills
• A strong customer focus and a good telephone manner
• The ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• A desire to help others work towards targets and develop their skills
• Confidence and a good business sense
• The ability to set, meet and exceed targets
• A focused and self-motivated approach to work
• The ability to manage Change
• The ability to multi-task, prioritize and Manage time effectively
• The ability to build productive business professional relationship
• The ability to deliver presentations tailored to the audience needs
• Proven track record of over achieving sales quota

Application Closing Date
30th June, 2022.