General Manager at Umrainvest Hub Consult Limited

Umrainvest Hub Consult is a leading provider of diversified contracting services to support human resources departments by providing unique solutions in areas like recruitment, outsourcing, payroll administration, training & development, employee’s satisfaction programs, Agriculture Consults, ICT services, Financial Services, Procurement etc.

We are recruiting to fill the position below:

Job Title: General Manager

Location: Abuja (FCT)

Job Description

• Oversee the operations of the restaurant and service apartment, as per the Organizational chart.
• Hold regular briefings and meetings with all head of departments and staff.
• Ensure full compliance to operating controls, mission, policies, procedures and service standards.
• Lead all key property issues including capital projects, customer service and refurbishment.
• Handling complaints, and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the establishment’s annual Operating Budget, marketing & Sales and Capital Budget.
• Manage on-going profitability of the establishment ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the company and management.
• Deliver hotel budget goals and set other short and long term strategic goals for the establishment.
• Developing improvement actions carry out cost savings.
• Closely monitor the service apartment and restaurant returns on a daily basis and take decisions accordingly.
• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
• Maximizing room yield and restaurant revenue through innovative sales practices and programs.
• Prepare a monthly financial reporting for the owners and stake holders.
• Draw up plans and budget (revenues, costs, etc.) for the owners.
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipments and services.
• Act as a final decision maker in hiring a key staffs.
• Coordination with HOD's for the execution of all activities and functions.
• Overseeing and managing all departments and working closely with department heads on a daily basis.
• Manage and develop the Hotel Executive team to ensure career progression and development.
• Responsible for safeguarding the quality of operations both (internal &external audits).
• Responsible for legalization, Occupational Health &Safety Act,fire regulations and other legal requirements.

Requirements

• Bachelor's Degree in Hospitality, Business Administration, or a relevant field.
• A minimum of 5 years experience in hotel management or a similar role.
• Strong understanding of hotel management best practices and data entry software.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.

Application Closing Date
15th June, 2022.