Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
We are recruiting to fill the position below:
Job Title: Head of Research
Location: Lagos
Employment Type: Full-time
Job Summary
- We are seeking a Head of Research with a passion for real impactful work, finding solutions to allow our customers to access healthcare most easily and intuitively.
- They will carry out research for our team of product designers.
- The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer.
- They will have worked with a team of both engineers and researchers and be able to lead a team of design researchers
Job Description
- Lead research for the company by identifying the big questions, knowledge gaps or high-risk assumptions including identifying the scope of the research and delivering solutions based on the research.
- Work with a multidisciplinary team (design and product leadership) to shape the vision of the product and design team
- Collaborate with different teams using strong communication, written documentation and facilitation skills to ensure your research supports and shapes the teams’ vision.
- Contribute to building a sustainable user-centred business
- Train and educate others in doing their own lightweight disposable low-risk evaluative research and in design and research methods
Job Experience
- Minimum of 7 years of experience as a user experience researcher.
- Tertiary Education from a recognized institution, ideally in design or a similar field.
- Passionate about building a world-class product and service that makes healthcare work for everyone
- Must have led research before in a multidisciplinary team with the ability to contextualise and prioritise insights for the team
- Experience managing, executing and analysing usability test sessions or focus group sessions
- Experience of working in an agile development environment
- Experience in analysing both quantitative and/or qualitative research methods
- Ability to run usability testing across both mobile and desktop platforms.
- Ability to balance robust study design with the practicalities of a fast-moving company including the ability to identify areas where research may or may not be needed
- Understanding of user interface/user interaction design principles
- Good presentation skills for delivering insights in various formats
- Must be proactive, adaptable and resilient with a positive mindset.
- Experience influencing user needs to senior stakeholders
- Excellent communication skills for cross-functional collaboration.
Application Closing Date
30th June, 2022.
https://www.hotnigerianjobs.com/hotjobs/443265/head-of-research-at-reliance-health.html