Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
We are recruiting to fill the position below:
Job Title: User Experience Researcher
Location: Lagos
Employment Type: Full-time
Specialization(s): Product Design, User Experience Researcher
Job Summary
- We are seeking a User Experience Researcher with a passion for real impactful work, finding solutions to allow our customers to access healthcare most easily and intuitively.
- The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer.
Job Description
- Driving a user-driven product roadmap, providing valuable insight into complex problems across our products!
- Designing, planning and conducting the user research process across Products from developing user recruitment through to test moderation, analysis and reporting
- Modelling insights gained from user research into formats to enhance organizational understanding of our users – such as personas and user journey maps
- Working closely with our product team and software developers to turn user data into actionable requirements that feed into Product strategy
- Helping to develop and maintain UX/UI testing standards and guidelines for methodology usage, testing materials, test planning, recruiting and test preparation
- Promoting user-centered design principles and best practices across the organization.
Job Qualifications / Experience
- Tertiary Education from a recognized institution, ideally in Design or a similar field.
- Minimum of 4 years of experience as a user experience researcher.
- Passionate about building a world-class product and service that makes healthcare work for everyone.
- Must have led research before in a multidisciplinary team with the ability to contextualize and prioritize insights for the team.
- Experience managing, executing and analyzing usability test sessions or focus group sessions is required.
- Experience of working in an agile development environment is required.
- Experience in analyzing both quantitative and/or qualitative research methods is required.
- Ability to run usability testing across both mobile and desktop platforms.
- Understanding user interface/user interaction design principles is a must
- Good presentation skills for delivering insights in various formats
- Must be proactive, adaptable and resilient with a positive mindset.
- Experience influencing user needs to senior stakeholders.
- Excellent communication skills for cross-functional collaboration.
Application Closing Date
30th June, 2022.
https://www.hotnigerianjobs.com/hotjobs/443269/user-experience-researcher-at-reliance-health.html