General Manager at a Luxury Skincare Brand - Owens & Xley Consults

Owens & Xley Consults - Our client, a luxury skincare brand, is recruiting to fill the position below:

Job Title: General Manager

Location: Ogba, Lagos
Employment Type: Full-time

Job Description

• Interview staff and train staff
• Coach store team to perform in a professional engaging manner and lead by example
• Set and meet team sales objectives
• Oversee inventory counts and daily stock checks
• Weekly track and analyze sales volume and revenue
• Daily ensure that the workplace is clean and conducive
• Ensure customer satisfaction and resolve complaints
• Track, analyze and develop marketing plans
• Track referral sources
• Monitor, analyze and communicate staff/provide sales performance
• Attend business development seminars
• Plan events from initiation to execution in concert with the C.E.O
• Work with the photographer in generating images and videos
• Ensure images and videos are available for official use
• Prepare space for events
• Manage event RSVP list
• Attend and actively participate in required meetings.
• Manage relationships with clients, vendors, and suppliers
• Prepare requisition list
• Liaise with suppliers and order new raw materials
• Order office supplies
• Order packaging supplies
• Place order for packaging designs
• Monitor the staff's punctuality
• Check that the phones are turned on
• Check company emails
• Check orders going out and ensure that they are being processed
• Check the production log and ensure that the materials required are available
• Conduct daily stock intake
• Follow up on all pending raw material orders
• Resolve all operational issues
• Send daily report.

Key Requirements

• Bachelor's Degree or HND in a related field
• 4 years of working experience in a similar role
• Strong writing and oral communication skills
• Management skills
• Strong customer service approach and attitude
• Experience working in the beauty industry or with companies who have excellent client service delivery.

Salary

• N200,000 - N250,000 monthly.

Application Closing Date
29th June, 2022.